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Kx counts the top ten global investment banks among its customers and is now being adopted across other sectors including utilities, telco, oil and gas, manufacturing, that need the capability to process vast data volumes and deliver high-speed analytics. On-going engagement with these customers has led to the development of a range of services that now include consulting services, architectural and design workshops, customised training, support and multi-location staff augmentation.
Our global team of talented Kx engineers have years of experience in developing, deploying and supporting kdb+ based applications and mission critical solutions across multiple industries. They have been delivered in areas ranging from transaction cost analysis, real-time risk aggregation, visualization, latency analysis and meter reading analysing and across the worlds of finance, manufacturing, automotive, telco, oil and gas and utilities.
Our public training courses are run over three days and our custom courses can be tailored to meet individual needs and requirements. Course content can be derived from our standard modules or bespoke topics at the client’s request. All our trainers are senior kdb+ technologists with years of experience designing, implementing and supporting Kx based systems for our clients.
After attending any of the training courses participants have full access to our premium support service with access to kdb+ engineers on a 24/7 basis for three months ensuring attendees continue to benefit from our knowledge even after course completion.
As we monitor the ongoing global situation regarding COVID-19, we are currently hosting our workshops and training online so that we continue to deliver our training to the Kx Community worldwide.
Kx provides a Centre of Excellence service that covers the full software development life-cycle (“SDLC”) from requirements gathering, design, development, testing, deployment through to post-delivery support and maintenance. By assembling experts in each of these areas it taps their collective knowledge and experience to deliver superior quality software and support. It incorporates formal project management methodologies and best practice in terms of account management and governance. Moreover, by offering its COE services on a reduced-cost, Near Shore basis it provides further saving across the full spectrum of recruitment, training, IT infrastructure, office space, career planning, HR and management overhead.
Our client wished to establish a cost effective centre of excellence for kdb+ development and production support to cater for the millions of customer queries sent on a 24/7 basis. This required comprehensive project management skills and in-depth product knowledge, along with expert development skills in technologies such as Shell scripting, UNIX, Perl and Java as well as vast experience using project management tools like JIRA, source code repositories like Perforce, robust regression testing and software release procedures. The service was subsequently extended to other functional groups based on the success of the initial project.
What we did:
Our skilled professionals can help you manage fluctuating resource needs, skills gaps and changing priorities to meet your aggressive project timelines.
We have a full ecosystem of resources designed to enhance, improve and support customer experience and delivery. We offer a range of kdb+ technology support options and can customize a service to suit specific client needs. Kx provide industry-acclaimed support for our customers and we pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day. These responses are delivered by knowledgeable staff familiar with the code at a very deep level and not scripted responses from an outsourced support centre.