The Challenges of Big Fast Data for Telcos
Communication Service Providers are faced with handling ever increasing data volumes across the mobile ecosystem. Kx technology, designed from the beginning to handle the massive scales and speeds associated with demanding real-time stock trading, is ideally suited for big fast data challenges.
Kx for Telco is an integrated platform for ingesting, processing and analyzing massive amounts of real-time, streaming and historical data from networks, devices, and other data sources, to support operations, service level management, state and performance propagation.
NETWORK OPTIMISATION AND PLANNINGKx for Telco enables CSPs to proactively plan their network investment, develop build schedules, and introduce new technologies and services such as 5G and IoT.
Our Telco solutions can ingest, store and analyse hundreds of network metrics such as service traffic over time, session data, geolocation, cell configuration, interference, noise, signal strength and many others, for each cell of the network with maximum time granularity, allowing mobile operators to supervise network performance in real time and to make statistical inferences to more efficiently manage their network. User quality data can also be included in the analysis to enable detailed mathematical modelling of network quality of services.
Kx for Telco solutions can implement processes for automatic identification of network underperformance, diagnose and remedy actions and define network deployments based on performance and quality targets.
MOBILE NETWORK MONETIZATIONOperators are interested in finding new ways to leverage the mobile data collected in their network. Being unable to take advantage of this data in real-time means lost revenue opportunities.
Using Kx for Telco, CSPs can correlate geolocation data and network data with advertiser information, browsing content and demographics data in real-time.
IMPROVING CUSTOMER EXPERIENCEUnderstanding subscriber behaviours and personalising or simplifying subscriber interactions are fundamental to improving customer experience.
Kx for Telco allows CSPs to build a mathematical model of customer quality for their network. By consolidating and correlating data from a multitude of interfaces, CSPs can evaluate customer satisfaction, reduce customer churn, improve service quality, and provide more attractive service offerings to increase customer loyalty and retention.
BIG DATA ANALYTIC SOLUTIONSTelcos want to be able to analyse network, service, customer, and regulatory data in real-time in order to effectively manage their businesses. Kx for Telco can assist CSPs with consolidating disparate data sources to generate insightful reports and analytics.
These “big data” analytics can be coupled with traditional data modelling techniques to offer comprehensive analytics across multiple databases in real-time and can be used, amongst other things, to identify trouble spots in networks or to visualize various patterns in the data.
As a result, CSPs can receive answers in seconds and minutes, instead of hours and days.
CONSULTANCY SERVICESIn addition to our telco platform and solutions we can provide strategic and technical consultancy services to help you improve your business. Kx can provide highly experienced teams to work with you on:
Strategic consultancy across the evaluation and integration of business acquisitions, business models for new Telco operators or MVNOs, technical-economic viability plans and business and demand scenario analysis.
Technical consultancy focused on the auditing of network and services, the definition and implementation of network planning and optimization processes and the analysis of new technologies and technological solutions.
Service assurance monitoring and detection of errors and inefficiencies across all operational areas, from service contracting to invoice.
Quality benchmark assessments to determine empirically and statistically the differences in the quality of services provided by operators.
The basis for Kx Technology is a unique integrated platform which includes a high-performance historical time-series columnar database called kdb+, an in-memory compute engine, and a real-time streaming processor all unified with an expressive query and programming language called q.
Designed from the start for extreme scale, and running on industry standard servers, the kdb+ database has been proven to solve complex problems faster than any of its competitors.LEARN MORE