Technical Writer

Location: This is a remote position, based in the United Kingdom.

KX is a prominent technology enterprise committed to propelling data and AI-driven business innovation. The Data Timehouse™ platform, selected by leading investment banks and enterprises across various sectors, empowers real-time, intelligent businesses.

Rooted in the high-performance kdb+ time series and vector database, our technology stands renowned for its speed and reliability. We’re devoted to fostering a robust partner ecosystem to drive exponential growth.

As a Technical Writer at KX, you will collaborate closely with the Editor-in-Chief to create and maintain user-facing technical documentation. Your responsibilities will encompass content organisation, verifying completeness, proofreading, and upholding high writing standards. Your primary goal will be to enhance the user experience through the software documentation you contribute to.

  • Strategically organize KX’s technical documentation to optimize accessibility and clarity.
  • Determine the most effective structure for presenting information, ensuring optimal reader comprehension.
  • Collaborate closely with subject-matter experts to ensure accuracy and thorough coverage of specialized topics.
  • Conduct thorough reviews and copyediting of content produced by team members.
  • Maintain awareness of competitors’ documentation landscape to inform our approach.
  • Efficiently manage timelines to align documentation delivery with software release schedules.
Additional Responsibilities:
  • Collaborate with the Documentation team to ensure consistency and alignment in documentation efforts.
  • Continuously enhance documentation quality by incorporating user feedback and industry best practices.
  • Research and stay up-to-date with the latest technological advancements to accurately reflect product features.
  • Bachelor’s degree in English or a Computer Science field; a graduate degree is a plus.
  • Exceptional command of writing style, grammar, and punctuation.
  • Avid reader with a favourite author, showcasing a passion for language and communication.
  • Eager learner, especially in the realm of technology and its associated concepts.
  • Proven experience in technical writing; familiarity with documenting data platforms is advantageous.
  • Strong attention to detail, organization skills, and ability to work within a collaborative team environment.
Desired Skills:
  • Experience with GitHub/GitLab and CI/CD pipeline.
  • Markdown experience.
  • Ability to understand and edit JavaScript, HTML, XML and stylesheets.
  • Competitive salary commensurate with experience, guided by our pay policy and market standards.
  • Tailored training and skills development programs.
  • Up to 25 days of paid annual leave.
  • Private healthcare package, inclusive of coverage for partners and children.
  • Employee Assistance Programme offering access to mental health support.
  • Generous maternity and paternity package.
  • “KX For Good” Programme, allowing team members to contribute through Volunteer Days to initiatives that bring about positive change in local communities.
Why Choose KX?
  • At KX, we prioritise work-life balance with flexible hours, offer a competitive salary package, and foster a dynamic, inclusive culture that values diversity and individuality.
  • Curious by Nature: We encourage your curiosity through dedicated weekly learning sessions. Explore uncharted domains, acquire data-driven expertise, and stay ahead of the curve as we nurture your growth and empower you to excel!
  • In it Together: Your impact matters! Participate in our engaging “KX For Good” volunteer initiatives to make a positive difference in your local community.
  • Recognise & Celebrate: Your unwavering commitment and effort will be celebrated! Our exceptional reward and recognition framework acknowledges your dedication and contributions, uplifting you at every milestone in your journey to success.

Are you interested in this role and meet these requirements?

Please complete this form to apply

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