SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

SUPPORT
Current licensed customers can contact us using the following addresses:

TECHNICAL SUPPORT

DOWNLOAD SOFTWARE

LICENSE REQUEST

URGENT LICENSE REQUEST

SUPPORT RESOURCES

Kx Wiki
Please refer to the Kx wiki for documentation and reference guides for programming in kdb+. You will find an introduction and kdb+ tutorials here, as well as a wealth of other important information for building kdb+ applications, including a range of Developer Brief guides.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Kx offers a 32-bit version of kdb+ for free so you can try it for yourself and see how powerful and fast it is. This download has all the compatibility and functionality of the full 64-bit version, and is for non-commercial use only. A Raspberry Pi version is also available. Click below to download Kdb+ today.

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OFFERINGS:

TYPE:

Kx high-performance time-series Big Data analytics

ASIC Client Case Study

Kx high-performance time-series Big Data analytics

The 21st Century Time Series Database

Kx high-performance time-series Big Data analytics

Bloor White Paper – Kx & The Internet of Things

Kx high-performance time-series Big Data analytics

Intel Case Study – High Performance for Big Data

Kx high-performance time-series Big Data analytics

Data Informed eBook – The Database Decision

Kx high-performance time-series Big Data analytics

Real-Time Actionable Insights with Intel & Kx Systems

Kx high-performance time-series Big Data analytics

Kx for Algos Flyer

Kx high-performance time-series Big Data analytics

Kx for Flow Flyer

Kx high-performance time-series Big Data analytics

Kx for AlgoLab Product Overview

Kx high-performance time-series Big Data analytics

Kx for Flow Product Overview

Kx high-performance time-series Big Data analytics

FX Analytics Overview

Kx high-performance time-series Big Data analytics

NSE Selects Kx for AlgoLab

Kx high-performance time-series Big Data analytics

View Kx for Flow

Kx high-performance time-series Big Data analytics

Kx for Flow – HTML5 UI

Kx high-performance time-series Big Data analytics

Kx for Algos Client Case Study

Kx high-performance time-series Big Data analytics

Kx for Algos Overview

Kx high-performance time-series Big Data analytics

Kx for Flow including FX Trade Surveillance Capabilities

Kx high-performance time-series Big Data analytics

Kx for Algos Index Arbitrage

Kx high-performance time-series Big Data analytics

EBS Select KX to deliver Data Analytics as a Service

Kx high-performance time-series Big Data analytics

Kx for Surveillance Flyer

Kx high-performance time-series Big Data analytics

Kx for Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Kx for Monitoring Flyer

Kx high-performance time-series Big Data analytics

Kx for Monitoring Product Overview

Kx high-performance time-series Big Data analytics

Kx for Monitoring Case Study

Kx high-performance time-series Big Data analytics

Kx for Monitoring in Action

Kx high-performance time-series Big Data analytics

Analyst for Kx Product Overview

Kx high-performance time-series Big Data analytics

Control for Kx Product Overview

Kx high-performance time-series Big Data analytics

Enterprise Control and Resilience

Kx high-performance time-series Big Data analytics

Control for Kx – Sample Use Cases

Kx high-performance time-series Big Data analytics

Dashboards for Kx Flyer

Kx high-performance time-series Big Data analytics

Dashboards for Kx Product Overview

Kx high-performance time-series Big Data analytics

Building Dashboards for Kx

Kx high-performance time-series Big Data analytics

Sample Dashboards for Kx

Kx high-performance time-series Big Data analytics

Dashboards for Kx -See our latest features

Kx high-performance time-series Big Data analytics

Dashboards: Order Book Replay

Kx high-performance time-series Big Data analytics

Introduction to Dashboards for Kx

Kx high-performance time-series Big Data analytics

Stream for Kx Flyer

Kx high-performance time-series Big Data analytics

Stream for Kx Product Overview

Kx high-performance time-series Big Data analytics

EBS Selects Stream for Kx for Data Analytics

Kx high-performance time-series Big Data analytics

Bandwidth Selects Stream for Kx for Real-Time Network Analysis

Kx high-performance time-series Big Data analytics

SGX Selects Stream for Kx

Kx high-performance time-series Big Data analytics

ASIC Select Stream for Kx

Kx high-performance time-series Big Data analytics

ANZ Select Stream for Kx

Kx high-performance time-series Big Data analytics

NYSE Select Stream for Kx for Tick as a Service

Kx high-performance time-series Big Data analytics

Stream for Kx Feedhandlers

Kx high-performance time-series Big Data analytics

Kx for Pharma Flyer

Kx high-performance time-series Big Data analytics

Kx for Pharma

Kx high-performance time-series Big Data analytics

Markets Media – Kx moves beyond finance

Kx high-performance time-series Big Data analytics

Kx Strategic Partnership with Thomson Reuters

blog

Gerry Buggy Blog on Streaming Analytics

Kx high-performance time-series Big Data analytics

IESO Case Study

Kx high-performance time-series Big Data analytics

Kx for Surveillance Alerts

Kx high-performance time-series Big Data analytics

Kx for MiFID and MAR

Kx high-performance time-series Big Data analytics

IEX Selects KX for Surveillance

Kx high-performance time-series Big Data analytics

SEC Selects Kx Technology

Kx high-performance time-series Big Data analytics

Yieldbroker Selects Kx for Surveillance

Kx high-performance time-series Big Data analytics

Kx wins Market Surveillance System of the Year

Kx high-performance time-series Big Data analytics

Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Order Book Replay

Kx high-performance time-series Big Data analytics

Kx for Telco Flyer

Kx high-performance time-series Big Data analytics

Kx for Telco Whitepaper

Kx high-performance time-series Big Data analytics

Kx on The Value of Time: Solving the Cost of Compliance

Kx high-performance time-series Big Data analytics

Kx for Sensors Flyer

Kx high-performance time-series Big Data analytics

Analyst for Kx Flyer

Kx high-performance time-series Big Data analytics

Control for Kx Flyer

Kx high-performance time-series Big Data analytics

Kx signs MOU with Utilismart

Kx high-performance time-series Big Data analytics

Kx Systems Selected for Ontario Smart Metering System

Kx high-performance time-series Big Data analytics

Control for Kx Functional Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Visual Inspector Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx IDE Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Big Data Spreadsheet Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Data Transformer Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Behavioural Driven Testing

Kx high-performance time-series Big Data analytics

Analyst For Kx Data Import Wizard

Kx high-performance time-series Big Data analytics

Analyst For Kx Data Filtering

Kx high-performance time-series Big Data analytics

Analyst For Kx Interactive Debugger

Kx high-performance time-series Big Data analytics

Kx for Dashboards – Value Proposition

Kx high-performance time-series Big Data analytics

Analyst for Kx – Value Proposition

Kx high-performance time-series Big Data analytics

Kx for Pharma R&D

Kx high-performance time-series Big Data analytics

Kx for Pharma Production

Kx high-performance time-series Big Data analytics

Kx and Hadoop Ecosystems Whitepaper

Kx high-performance time-series Big Data analytics

Kx shatters STAC benchmarks for tick data analytics on Dell EMC DSSD D5

Kx high-performance time-series Big Data analytics

Market Replay of a Malfunctioning Algorithm

Kx high-performance time-series Big Data analytics

Outside the Utility Box

EVENTS

Kx for Iot and Big Data

Strata Hadoop Summit Singapore

6 Dec 2016 | Big Data, IoT, kx

Kx will be attending this year's Strata Hadoop Summit as delegates. Tweet @kxsystems to meet.

LEARN MORE

Tuesday

12/6

Strata Hadoop Summit Singapore

The Strata Hadoop Summit is where cutting-edge science and new business fundamentals merge. It's a deep-immersion experience where data scientist

FIA Asia Derivatives Conference Singapore

FIA Asia Derivatives Conference 2016 will discuss the latest developments and opportunities for cleared derivatives markets in the region as well as g

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NEWS

kdb+ simplified architecture for fast big data

Dave Thomas on Fast Big Data for Financial Oversight

23 Nov 2016 | Kdb+, kx, Lambda Architecture

Dave Thomas, Chief Scientist at Kx Labs, gave an informative talk on processing Fast Big Data at the YOW! developers’ conference in Sydney, Australia in September 2016. The video of his talk has just been posted, and it is a great way to get an overview of the advantages of a simplified technology stack with kdb+ for large-scale data analytics. In a wide-ranging discussion, Dave outlined the enormous challenges facing data scientists in processing the massive volumes of data required to detect financial fraud, identity theft and an increasing range of cyber threats.

Kx for Best Execution using kdb+

Markets Media: ‘Best Ex’ Raises Bar on Analytics

17 Nov 2016 | Financial, Kdb+, kx, MAR, MiFID II

In the latest issue of Markets Media editor Terry Flanagan writes about the technological capabilities required of brokers to prove best execution to their clients. The need for real-time analytics is increasingly important.
“Being able to say what’s the best price at a given time is one thing, but regulation is demanding that you look at a number of different factors, including probability of execution and speed of execution, and you need to do that in real-time,” says James Corcoran, head of engineering EMEA for Kx in the article. Read more at MarketsMedia.com, including the first article in the series, ‘The New Age of Analytics.’

Kx's kdb+ used for bioinformatics research

Horizon 2020 features Kx and Earlham

11 Nov 2016 | Kdb+, kx

Kx’s technical partnership with bioinformatics researchers at the Earlham Institute is featured in the latest edition of Pan European Networks – Horizon 2020. In the article “Partnering for Progress” Tom Stitt head of scientific computing at Earlham describes how they are using Kx for high-speed streaming analytics: “Ji Zhou, project leader, is heading a team of computer scientists to utilize IoT-powered technologies to monitor and model the growth patterns of different crops, including wheat.”

BLOG

kdb+ in tables

Tech Talk: Thoughts on Tables in kdb+

29 Nov 2016 | Analyst for Kx, Kdb+, kx

Kx engineer Paul Kerrigan has been working with kdb+ for the past year, since he joined Kx. He has experience implementing kdb+ in the areas of risk management, pharmaceutical manufacturing and retail analytics predictive modeling. In this blog post about programming in kdb+ Paul tackles the topic of tables.

kdb+ simplified architecture for fast big data

Dave Thomas on Fast Big Data for Financial Oversight

23 Nov 2016 | Kdb+, kx, Lambda Architecture

Dave Thomas, Chief Scientist at Kx Labs, gave an informative talk on processing Fast Big Data at the YOW! developers’ conference in Sydney, Australia in September 2016. The video of his talk has just been posted, and it is a great way to get an overview of the advantages of a simplified technology stack with kdb+ for large-scale data analytics. In a wide-ranging discussion, Dave outlined the enormous challenges facing data scientists in processing the massive volumes of data required to detect financial fraud, identity theft and an increasing range of cyber threats.

Kdb+ for Telecom & cybersecurity

Cybersecurity, telecoms and Kx technology

22 Nov 2016 | cybersecurity, Gartner, HTAP, Kdb+, kx

Businesses are facing an increasingly indiscriminate threat from cyber criminals. Despite the best security, companies must remain on high alert because hackers are continually changing their methods. Having first focused on banks, hedge funds, insurance companies and other financial institutions, cyber attackers have expanded across all sectors, so no organization is immune.

Consulting

Kx is a global provider of products and consulting services to the capital markets industry. It supports institutions in designing, developing, implementing and supporting a broad range of mission critical data and trading systems across front, middle and back-office operations. Services are provided both on-site and from its strategically located Near Shore centres. Kx distinguishes itself in being pragmatic and results-driven in approach, whilst critically aware of the importance of quality and consistency in delivery.

Contact us here to learn more.