SUPPORT

Kx is proud to provide industry-acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

TECHNICAL SUPPORT
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Support

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

Appointment of Kx Chief Revenue Officer

20 Jul 2020 | , ,

FD (AIM: FDP.L, Euronext Growth: FDP.I) announces the appointment of Alan Coad as Chief Revenue Officer for Kx, the Group’s ultra-high-performance analytics software business. He will report directly to Seamus Keating, FD’s Chief Executive Officer. In this role, Alan will have global responsibility for Kx sales and partners with a focus on accelerating the expansion […]

Senior Executive Appointment

6 Jul 2020 | , , ,

FD (AIM: FDP.L, Euronext Growth: FDP.I) announces the appointment of David Collins as Managing Director, managed services and consulting, reporting directly to Seamus Keating, CEO. In this role, David will have global responsibility for all aspects of FD’s managed services and consulting operations. David started his career in banking, spending 10 years in derivatives trading […]

BLOG

Solace PubSub+ API for kdb+

29 Jul 2020 |

The blog covers how to download and install the PubSub+/kdb+ API and outlines, with examples, how to progress from initial set-up and publishing topics to setting up guaranteed messaging and request/reply patterns,

Fusion: New Interfaces

14 Jul 2020 | , ,

Fusion is a critical component of the Kx streaming analytics platform. As well as an overview of the new functionality in Fusion this blog gives an outline of the motivation behind the initiative and why Kx will continue to support it.