SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

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SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

Kx to power Gyana AI’s next generation analytics platform

7 Aug 2018 | , , , ,

London, UK (7 August 2018): Kx, a division of First Derivatives plc, announces that its technology has been chosen by Gyana AI to power its behavioural analytics platform. Gyana’s technology enables its clients, who range from retailers and consulting firms to government agencies, to obtain deeper insights from the analysis of location data. The platform […]

Kx selected by BroadBridge Networks to power its cybersecurity platform

31 Jul 2018 | , , , ,

London, UK (31 July 2018) Kx, a division of First Derivatives, announces today that its Kx technology has been selected by BroadBridge Networks to power its cybersecurity platform. The partnership provides access to the Kx technology stack, enabling BroadBridge Networks to provide streaming analytics on network telemetry at previously unachievable scale and cost. BroadBridge Networks, […]

European Energy Market Contract Win

European Energy Market Contract Win

16 Jul 2018 | , , , , ,

FD (AIM:FDP.L, ESM:FDP.I) announces that it has been selected, alongside its partner CGI, to deliver a next-generation electricity information exchange for Fingrid, the transmission system operator for Finland. This significant contract win further demonstrates Kx technology’s applicability within utilities, in particular opening up the potential for further wins as transmission system and energy market operators […]

BLOG

Kx tech fund - new ideas

Kx Technology Fund: UK Trends

15 Aug 2018 | , , , , ,

The Kx Technology Fund is a strategic technology partner for entrepreneurs and companies seeking to build or grow disruptive technologies. Shannon Jones is based in London and is part of the Kx Tech Fund team which is actively evaluating candidate start-ups and other types of companies for partnerships with Kx and its parent, First Derivatives plc (FD) globally. In this blog Shannon shares current insights from the investors’ point of view about the who, what and why behind technology innovation in the marketplace today.  

Kx Insights: Machine learning and the value of historical data

2 Aug 2018 | , , ,

Data is being generated at a faster rate now than ever before. IDC has predicted that in 2025, there will be 163 zettabytes of data generated each year—a massive increase from the 16.1 zettabytes created in 2016. These high rates of data generation are partially an outcome of the multitude of sensors found on Internet of Things (IoT) devices, the majority of which are capable of recording data many times per second. IHS estimates that the number of IoT devices in use will increase from 15.4 billion devices in 2015 to 75.4 billion in 2025, indicating that these immense rates of data generation will continue to grow even higher in the years to come.