SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

SUPPORT
Current licensed customers can contact us using the following addresses:

TECHNICAL SUPPORT

DOWNLOAD SOFTWARE

LICENSE REQUEST

URGENT LICENSE REQUEST

SUPPORT RESOURCES

Kx Wiki
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of Developer Briefs.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Kx offers a 32-bit version of kdb+ for free so you can try it for yourself and see how powerful and fast it is. This download has all the compatibility and functionality of the full 64-bit version, and is for non-commercial use only. A Raspberry Pi version is also available. Click below to download Kdb+ today.

Download

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OFFERINGS:

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Kx high-performance time-series Big Data analytics

IESO Case Study

Kx high-performance time-series Big Data analytics

ASIC Client Case Study

Kx high-performance time-series Big Data analytics

The 21st Century Time Series Database

Kx high-performance time-series Big Data analytics

Bloor White Paper – Kx & The Internet of Things

Kx high-performance time-series Big Data analytics

Intel Case Study – High Performance for Big Data

Kx high-performance time-series Big Data analytics

Data Informed eBook – The Database Decision

Kx high-performance time-series Big Data analytics

Real-Time Actionable Insights with Intel & Kx Systems

Kx high-performance time-series Big Data analytics

Kx for Algos Flyer

Kx high-performance time-series Big Data analytics

Kx for Flow Flyer

Kx high-performance time-series Big Data analytics

Kx for AlgoLab Product Overview

Kx high-performance time-series Big Data analytics

Kx for Flow Product Overview

Kx high-performance time-series Big Data analytics

FX Analytics Overview

Kx high-performance time-series Big Data analytics

NSE Selects Kx for AlgoLab

Kx high-performance time-series Big Data analytics

View Kx for Flow

Kx high-performance time-series Big Data analytics

Kx for Flow – HTML5 UI

Kx high-performance time-series Big Data analytics

Kx for Algos Client Case Study

Kx high-performance time-series Big Data analytics

Kx for Algos Overview

Kx high-performance time-series Big Data analytics

Kx for Flow including FX Trade Surveillance Capabilities

Kx high-performance time-series Big Data analytics

Kx for Algos Index Arbitrage

Kx high-performance time-series Big Data analytics

EBS Select KX to deliver Data Analytics as a Service

Kx high-performance time-series Big Data analytics

Kx for Surveillance Flyer

Kx high-performance time-series Big Data analytics

Kx for Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Kx for Monitoring Flyer

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Kx for Monitoring Product Overview

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Kx for Monitoring Case Study

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Kx for Monitoring in Action

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Analyst for Kx Product Overview

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Control for Kx Product Overview

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Enterprise Control and Resilience

Kx high-performance time-series Big Data analytics

Control for Kx – Sample Use Cases

Kx high-performance time-series Big Data analytics

Dashboards for Kx Flyer

Kx high-performance time-series Big Data analytics

Dashboards for Kx Product Overview

Kx high-performance time-series Big Data analytics

Building Dashboards for Kx

Kx high-performance time-series Big Data analytics

Sample Dashboards for Kx

Kx high-performance time-series Big Data analytics

Dashboards for Kx -See our latest features

Kx high-performance time-series Big Data analytics

Dashboards: Order Book Replay

Kx high-performance time-series Big Data analytics

Introduction to Dashboards for Kx

Kx high-performance time-series Big Data analytics

Stream for Kx Flyer

Kx high-performance time-series Big Data analytics

Stream for Kx Product Overview

Kx high-performance time-series Big Data analytics

EBS Selects Stream for Kx for Data Analytics

Kx high-performance time-series Big Data analytics

SGX Selects Stream for Kx

Kx high-performance time-series Big Data analytics

ASIC Select Stream for Kx

Kx high-performance time-series Big Data analytics

ANZ Select Stream for Kx

Kx high-performance time-series Big Data analytics

NYSE Select Stream for Kx for Tick as a Service

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Stream for Kx Feedhandlers

Kx high-performance time-series Big Data analytics

Kx for Pharma Flyer

Kx high-performance time-series Big Data analytics

Kx for Pharma

Kx high-performance time-series Big Data analytics

Markets Media – Kx moves beyond finance

Kx high-performance time-series Big Data analytics

Kx Strategic Partnership with Thomson Reuters

Gerry Buggy Blog on Streaming Analytics

Kx high-performance time-series Big Data analytics

Ontario Canada’s IESO and Smart Metering System Experiences

Kx high-performance time-series Big Data analytics

Kx for Surveillance Alerts

Kx high-performance time-series Big Data analytics

Kx for MiFID and MAR

Kx high-performance time-series Big Data analytics

IEX Selects KX for Surveillance

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SEC Selects Kx Technology

Kx high-performance time-series Big Data analytics

Yieldbroker Selects Kx for Surveillance

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Kx wins Market Surveillance System of the Year

Kx high-performance time-series Big Data analytics

Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Order Book Replay

Kx high-performance time-series Big Data analytics

Kx for Telco Flyer

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Kx for Telco Whitepaper

Kx high-performance time-series Big Data analytics

Kx on The Value of Time: Solving the Cost of Compliance

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Kx for Sensors Flyer

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Analyst for Kx Flyer

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Control for Kx Flyer

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Kx signs MOU with Utilismart

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Kx Systems Selected for Ontario Smart Metering System

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Control for Kx Functional Overview

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Analyst For Kx Visual Inspector Overview

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Analyst For Kx IDE Overview

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Analyst For Kx Big Data Spreadsheet Overview

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Analyst For Kx Data Transformer Overview

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Analyst For Kx Behavioural Driven Testing

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Analyst For Kx Data Import Wizard

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Analyst For Kx Data Filtering

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Analyst For Kx Interactive Debugger

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Kx for Dashboards – Value Proposition

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Analyst for Kx – Value Proposition

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Kx for Pharma R&D

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Kx for Pharma Production

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Kx and Hadoop Ecosystems Whitepaper

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Kx shatters STAC benchmarks for tick data analytics on Dell EMC DSSD D5

Kx high-performance time-series Big Data analytics

Market Replay of a Malfunctioning Algorithm

Kx high-performance time-series Big Data analytics

Outside the Utility Box

Kx high-performance time-series Big Data analytics

Bloor Market Report on Streaming Analytics

Kx high-performance time-series Big Data analytics

Kx for Retail Solutions
Digital Marketing Optimization

Kx high-performance time-series Big Data analytics

Kx For Retail Solutions
Customer Journey

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Kx for MiFID

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Kx for Retail Flyer

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Republic Wireless Selects Stream for Kx for Real-Time Network Analysis

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Kx for DaaS Flyer

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Kx for DaaS Introduction

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Kx for DaaS – Product Overview

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Kx high-performance time-series Big Data analytics

How Kx Can Power the Smartphone Shopping Revolution

Kx high-performance time-series Big Data analytics

Kx for Manufacturing Flyer

Kx high-performance time-series Big Data analytics

Kx Fueling IoT Revolution with Manufacturing Win

EVENTS

Buy-Side Technology Summit to learn more about Kx's solutions for finance

Buy-Side Technology Summit

28 Mar 2017 | Kdb+, kdb+. Financial, kx

Kx will be attending the 2017 Buy-Side Technology Summit in Singapore. To learn more about Kx's solutions for finance, and to meet our team, tweet @kxsystems.

LEARN MORE

Tuesday

03/28

Buy-Side Technology Summit

The 2017 Buy-Side Technology Summit will focus on how businesses maintain compliance and stay cost-efficient in the face of an ever-changing technological landscape.

March 2017
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NEWS

Facebook Live - Nasdaq Kx TR

Nasdaq Market Talks: The Future of Data Analytics

27 Mar 2017 | DaaS, Kdb+, kx, MiFIDII

Nasdaq and Markets Media have partnered to produce an ongoing series of conversations with finance and technology industry experts. This episode moderated by Jill Malandrino, features three panelists discussing advanced analytics and market data. The panel brought together experts, including Jon Robson of Kx. A recent set of articles produced by Markets Media, titled “The New Age of Analytics” was the basis for this panel discussion.

kdb+ v 3.5 even-faster-2 (1)

Kx significantly speeds up performance with the latest edition of its database platform, kdb+ version 3.5

15 Mar 2017 | kdb+/q, kx

Kx today announced the release of a new edition of its database and analytics technology, kdb+ version 3.5. This latest version of kdb+ includes a number of features that significantly speed up its performance, as well as increase developer productivity. Following the official release of the previous version, kdb+ 3.4 in 2016, Kx customers have been able to get the benefit of new software enhancements throughout the year, after extensive testing. Kdb+ version 3.5 brings together all of those improvements as well as major new features.

Kx technology featured in First Derivatives and Airbus Defence and Space collaboration

14 Mar 2017 | Airbus, Kdb+, kx, Satellite data

Kx parent First Derivatives today announced that it has signed an agreement with Airbus Defence and Space to develop an innovative approach for large scale processing of geospatial data using its Kx analytics platform. A wide number of additional applications have been identified and the objective is to commercially exploit these by combining Kx technology and data from Airbus Defence and Space assets.

BLOG

Edge Analytics and IoT – How Kx is Revolutionizing Manufacturing from the Edge

27 Mar 2017 | Edge analytics, IoT, Kdb+, kx, Sensors

Edge analytics is a method of data analysis and collection that allows an automated analytical computation to be performed on a tag or sensor rather than having all of the ingested data sent back to a centralized data warehouse before being acted upon. Manufacturing is an industry which requires real-time action on analytics at their source. This is a challenge which Kx excels at.

kdb+ and artificial intelligence machine

Takeaways from Mobile World Congress 2017

22 Mar 2017 | AI, IoT, Kdb+, kx, Robotics, VR

Industry watchers at Mobile World Congress 2017, an influential mobile ecosystem event, saw a major shift in focus this year from mobile to connected devices, edge computing, applications and enabling technology providers.
A common denominator across the conference was the need to analyze and manage data to support innovative applications and make use of available connectivity and connected devices. A challenge and opportunity is: ‘How can Big Data be used to unlock a competitive edge and create a profound customer experience?’

Kx powers Data Mart for Ontario’s Smart Meter Data

20 Mar 2017 | IESO, IoT, Kdb+, kx, Sensors, smart meters

The IESO’s Data Mart uses Kx technology to support high volumes of daily data access requests and anticipated growth with 24x7x365 availability, as well as current and future demands for advanced analytics in Ontario’s energy sector. For example, with kdb+, the IESO is able to aggregate an entire year of data for all meters in a few minutes, which supports analysis of load profiles, consumption behavior and different rate models.

Consulting

Our global team of Kx consultants have years of experience in developing, deploying, and maintaining mission-critical solutions across multiple industries.

Architecture Consultants
Whether you are designing a brand new system or undertaking the redesign of an existing architecture, our most experienced consultants can work with you to analyze your needs, estimate the resources you require, and develop a detailed project plan which will allow you to maximize the benefit you receive from this powerful technology.

Onsite Engineers
As a Kx customer you can avail of the expertise of our top quality engineers ranging from junior to senior level and benefit from the flexibility of engagement and breadth of experience that we provide.

Near Shore Centre of Excellence
We offer Near Shore Centre of Excellence (COE) services that cover the full software development life-cycle from requirements gathering, design, development, testing, and deployment through to post-delivery support and maintenance.

By assembling experts in each of these areas, the COE taps their collective knowledge and experience to deliver superior quality software and support. It incorporates formal project management methodologies and best practice in terms of account management and governance. Moreover, by offering COE services on a reduced-cost, near shore basis, it provides further saving across the full spectrum of recruitment, training, IT infrastructure, office space, career planning, HR, and management overhead.

Contact us here to learn more.