SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

SUPPORT
Current licensed customers can contact us using the following addresses:

TECHNICAL SUPPORT

DOWNLOAD SOFTWARE

LICENSE REQUEST

URGENT LICENSE REQUEST

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Kx offers a 32-bit version of kdb+ for free so you can try it for yourself and see how powerful and fast it is. This download has all the compatibility and functionality of the full 64-bit version, and is for non-commercial use only. A Raspberry Pi version is also available. Click below to download Kdb+ today.

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OFFERINGS:

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Kx high-performance time-series Big Data analytics

IESO Case Study

Kx high-performance time-series Big Data analytics

ASIC Client Case Study

Kx high-performance time-series Big Data analytics

The 21st Century Time Series Database

Kx high-performance time-series Big Data analytics

Bloor White Paper – Kx & The Internet of Things

Kx high-performance time-series Big Data analytics

Intel Case Study – High Performance for Big Data

Kx high-performance time-series Big Data analytics

Data Informed eBook – The Database Decision

Kx high-performance time-series Big Data analytics

Real-Time Actionable Insights with Intel & Kx Systems

Kx high-performance time-series Big Data analytics

Kx for Algos Flyer

Kx high-performance time-series Big Data analytics

Kx for Flow Flyer

Kx high-performance time-series Big Data analytics

Kx for AlgoLab Product Overview

Kx high-performance time-series Big Data analytics

Kx for Flow Product Overview

Kx high-performance time-series Big Data analytics

FX Analytics Overview

Kx high-performance time-series Big Data analytics

NSE Selects Kx for AlgoLab

Kx high-performance time-series Big Data analytics

Kx for Flow – HTML5 UI

Kx high-performance time-series Big Data analytics

Kx for Algos Client Case Study

Kx high-performance time-series Big Data analytics

Kx for Algos Overview

Kx high-performance time-series Big Data analytics

Kx for Flow including FX Trade Surveillance Capabilities

Kx high-performance time-series Big Data analytics

Kx for Algos Index Arbitrage

Kx high-performance time-series Big Data analytics

EBS Select KX to deliver Data Analytics as a Service

Kx high-performance time-series Big Data analytics

Kx for Surveillance Flyer

Kx high-performance time-series Big Data analytics

Kx for Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Kx for Monitoring Flyer

Kx high-performance time-series Big Data analytics

Kx for Monitoring Product Overview

Kx high-performance time-series Big Data analytics

Kx for Monitoring Case Study

Kx high-performance time-series Big Data analytics

Kx for Monitoring in Action

Kx high-performance time-series Big Data analytics

Analyst for Kx Product Overview

Kx high-performance time-series Big Data analytics

Control for Kx Product Overview

Kx high-performance time-series Big Data analytics

Enterprise Control and Resilience

Kx high-performance time-series Big Data analytics

Control for Kx – Sample Use Cases

Kx high-performance time-series Big Data analytics

Dashboards for Kx Flyer

Kx high-performance time-series Big Data analytics

Dashboards for Kx –
Product Overview

Kx high-performance time-series Big Data analytics

Building Dashboards for Kx

Kx high-performance time-series Big Data analytics

Sample Dashboards for Kx

Kx high-performance time-series Big Data analytics

Dashboards for Kx –
See our latest features

Kx high-performance time-series Big Data analytics

Dashboards: Order Book Replay

Kx high-performance time-series Big Data analytics

Introduction to Dashboards for Kx

Kx high-performance time-series Big Data analytics

Stream for Kx Flyer

Kx high-performance time-series Big Data analytics

Stream for Kx Product Overview

Kx high-performance time-series Big Data analytics

EBS Selects Stream for Kx for Data Analytics

Kx high-performance time-series Big Data analytics

SGX Selects Stream for Kx

Kx high-performance time-series Big Data analytics

ASIC Select Stream for Kx

Kx high-performance time-series Big Data analytics

ANZ Select Stream for Kx

Kx high-performance time-series Big Data analytics

NYSE Select Stream for Kx for Tick as a Service

Kx high-performance time-series Big Data analytics

Stream for Kx Feedhandlers

Kx high-performance time-series Big Data analytics

Kx for Pharma Flyer

Kx high-performance time-series Big Data analytics

Kx for Pharma

Kx high-performance time-series Big Data analytics

Markets Media – Kx moves beyond finance

Kx high-performance time-series Big Data analytics

Kx Strategic Partnership with Thomson Reuters

Gerry Buggy Blog on Streaming Analytics

Kx high-performance time-series Big Data analytics

Ontario Canada’s IESO and Smart Metering System Experiences

Kx high-performance time-series Big Data analytics

Kx for Surveillance Alerts

Kx high-performance time-series Big Data analytics

Kx for MiFID and MAR

Kx high-performance time-series Big Data analytics

IEX Selects KX for Surveillance

Kx high-performance time-series Big Data analytics

SEC Selects Kx Technology

Kx high-performance time-series Big Data analytics

Yieldbroker Selects Kx for Surveillance

Kx high-performance time-series Big Data analytics

Kx wins Market Surveillance System of the Year

Kx high-performance time-series Big Data analytics

Surveillance Product Overview

Kx high-performance time-series Big Data analytics

Order Book Replay

Kx high-performance time-series Big Data analytics

Kx for Telco Flyer

Kx high-performance time-series Big Data analytics

Kx for Telco Whitepaper

Kx high-performance time-series Big Data analytics

Kx on The Value of Time: Solving the Cost of Compliance

Kx high-performance time-series Big Data analytics

Kx for Sensors Flyer

Kx high-performance time-series Big Data analytics

Analyst for Kx Flyer

Kx high-performance time-series Big Data analytics

Control for Kx Flyer

Kx high-performance time-series Big Data analytics

Kx signs MOU with Utilismart

Kx high-performance time-series Big Data analytics

Kx Systems Selected for Ontario Smart Metering System

Kx high-performance time-series Big Data analytics

Control for Kx Functional Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Visual Inspector Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx IDE Overview

Kx high-performance time-series Big Data analytics

Analyst For Kx Big Data Spreadsheet Overview

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Analyst For Kx Data Transformer Overview

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Analyst For Kx Behavioural Driven Testing

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Analyst For Kx Data Import Wizard

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Analyst For Kx Data Filtering

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Analyst For Kx Interactive Debugger

Kx high-performance time-series Big Data analytics

Dashboards for Kx –
Value Proposition

Kx high-performance time-series Big Data analytics

Analyst for Kx – Value Proposition

Kx high-performance time-series Big Data analytics

Kx for Pharma R&D

Kx high-performance time-series Big Data analytics

Kx for Pharma Production

Kx high-performance time-series Big Data analytics

Kx and Hadoop Ecosystems Whitepaper

Kx high-performance time-series Big Data analytics

Kx shatters STAC benchmarks for tick data analytics on Dell EMC DSSD D5

Kx high-performance time-series Big Data analytics

Market Replay of a Malfunctioning Algorithm

Kx high-performance time-series Big Data analytics

Outside the Utility Box

Kx high-performance time-series Big Data analytics

Bloor Market Report on Streaming Analytics

Kx high-performance time-series Big Data analytics

Kx for Retail Solutions
Big Fast Data

Kx high-performance time-series Big Data analytics

Kx for Retail Solutions
Digital Marketing Optimization

Kx high-performance time-series Big Data analytics

Kx For Retail Solutions
Customer Journey

Kx high-performance time-series Big Data analytics

Kx for MiFID

Kx high-performance time-series Big Data analytics

Kx for Retail Flyer

Kx high-performance time-series Big Data analytics

Republic Wireless Selects Stream for Kx for Real-Time Network Analysis

Kx high-performance time-series Big Data analytics

Kx for DaaS Flyer

Kx high-performance time-series Big Data analytics

Kx for DaaS Introduction

Kx high-performance time-series Big Data analytics

Kx for DaaS – Product Overview

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Kx high-performance time-series Big Data analytics

How Kx Can Power the Smartphone Shopping Revolution

Kx high-performance time-series Big Data analytics

Kx for Manufacturing Flyer

Kx high-performance time-series Big Data analytics

Kx Fueling IoT Revolution with Manufacturing Win

Kx high-performance time-series Big Data analytics

Kx for Space Flyer

Kx high-performance time-series Big Data analytics

Kx in Astronomy
Technical White Paper

Kx high-performance time-series Big Data analytics

Supercharging your Legacy Systems with Kx

Kx Technology and the SETI Institute Teams Up with NASA Frontier Development Lab

Kx technology selected by 3DEO to target high value Earth Observation market

Kx high-performance time-series Big Data analytics

The Kx Technology Fund: Fueling Digital Transformation in Pharma

Kx high-performance time-series Big Data analytics

RxDS Selects Kx as its Healthcare Analytics Platform

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Big Pharma: Kx Technology for Clinical Trials

Kx high-performance time-series Big Data analytics

Kx tackles Big Data Crop Research at Earlham Institute

Kx high-performance time-series Big Data analytics

Kx for IoT: Industry 4.0 Manufacturing

Kx Data Refinery – Flyer

Kx high-performance time-series Big Data analytics

Kx Data Refinery – Product Overview

Kx high-performance time-series Big Data analytics

The Case for Kx Data Refinery

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Kx high-performance time-series Big Data analytics

Kx Data Refinery – An Introduction

Kx high-performance time-series Big Data analytics

Dashboards for Kx –
“How to” Guide

EVENTS

Intergeo 2017

Intergeo 2017

26 Sep 2017 | Big Data, Kdb+, kx

Kx will be attending the 2017 Intergeo Conference in Berlin, Germany. To learn more about our solutions, and to meet our team, tweet @kxsystems.

LEARN MORE

Tuesday

09/26

Intergeo 2017

Intergeo is the world's leading communication forum and the most important trade fair and communications forum for innovative products, technologies, applications, and services from the pioneerin

September 2017
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FEATURED NEWS

Major Machine Learning Investment in Kx Technology

19 Sep 2017 | , ,

FD announces a range of initiatives to put machine learning (ML) capabilities at the heart of future development for the Group’s Kx technology, in direct response to increasing interest from current and potential customers. The measures announced today will accelerate delivery of pipeline opportunities in software and consulting and provide access to an increased pool of ML specialists to help increase traction in this rapidly growing area.

kdb+ for Industrial internet of things

Kx Systems Joins the Industrial Internet Consortium

5 Sep 2017 | , , ,

Kx Systems, a subsidiary of First Derivatives plc (FD), and provider of the industry-leading kdb+ time series database, announces that it has joined the Industrial Internet Consortium (IIC), the world’s leading organization transforming business and society by accelerating the adoption of the Industrial Internet of Things (IIoT). Kx will work with other IIC members to support digital transformation through the adoption of best practices in big and fast data.

BLOG

Kdb+ for Factom Blockchain application

Kdb+ and Factom: Securing data on the blockchain with qfactom

13 Sep 2017 | , , , ,

Blockchain applications are proliferating in the financial services industry and Kx technology is increasingly being used in these systems to provide high-speed data analytics, like by the Bitcoin Mercantile Exchange (BitMEX), a cryptocurrency derivatives exchange and by financial technology firm Cobalt DL. qfactom, is a kdb+ wrapper library designed to interact with the Factom blockchain via its client and wallet applications. The library provides convenient functions to create, publish data to, and read data from, Factom chains for the purpose of creating and validating secure audit trails.

Kx for retail: Geolocation

Kx for Retail: How Location Technology is Revolutionizing the Customer Journey

7 Sep 2017 | , , , , ,

It is widely known that brick-and-mortar stores have been hit with declining sales in recent years, mainly due to the rise of e-commerce giants such as Amazon.com. At the same time, according to the Pew Research Center, 77% of Americans have cellphones and a majority of shoppers are using cell phones while they shop in physical stores. These trends have forced managers in the consumer goods industry to turn to non-traditional advertising and to try new marketing techniques in hopes to refresh tired processes and give retail stores new life.

Kdb+ TRAINING

Kdb+ Training Overview

We offer four public kdb+ Training courses and custom on-site courses globally. Our public training courses are run over three days and our custom courses can be tailored to meet individual needs and requirements.

Upcoming Classes

  • 26 Sep - 28 Sep 17 - Kdb+ Advanced, NYC
  • 26 Sep - 28 Sep 17 - Kdb+ Advanced, Tokyo
  • 3 Oct - 5 Oct 17 - Kdb+ Advanced for Data Analysis, NYC
  • 10 Oct - 12 Oct 17 - Kdb+ Advanced, London

Kdb+ Fundamentals
An introductory level course for people who want to learn about kdb+ and the principles of vector programming. Developers who complete this course will be fully able to use kdb+ to manage data from multiple data sources and interact with both in memory and on disk kdb+ installations.

Kdb+ Advanced
An advanced course geared towards developers with a grounding in kdb+. This class gives developers a deeper understanding of how kdb+ works and how to use some of its more powerful features. It focuses on tuning and getting maximum performance out of kdb+ applications.

Kdb+ Advanced for Data Analysis
This course focuses on profiling, debugging and enabling rapid strategy development using kdb+.

Kdb+ Advanced for DBA
This course focuses on the structure of kdb+ databases and associated maintenance tasks for designing data models to intra-day updates on existing tables.

Kdb+ Consulting

Our global team of Kx consultants have years of experience in developing, deploying, and maintaining mission-critical solutions across multiple industries.

Architecture Consultants
Whether you are designing a brand new system or undertaking the redesign of an existing architecture, our most experienced consultants can work with you to analyze your needs, estimate the resources you require, and develop a detailed project plan which will allow you to maximize the benefit you receive from this powerful technology.

Onsite Engineers
As a Kx customer you can avail of the expertise of our top quality engineers ranging from junior to senior level and benefit from the flexibility of engagement and breadth of experience that we provide.

Near Shore Centre of Excellence
We offer Near Shore Centre of Excellence (COE) services that cover the full software development life-cycle from requirements gathering, design, development, testing, and deployment through to post-delivery support and maintenance.

By assembling experts in each of these areas, the COE taps their collective knowledge and experience to deliver superior quality software and support. It incorporates formal project management methodologies and best practice in terms of account management and governance. Moreover, by offering COE services on a reduced-cost, near shore basis, it provides further saving across the full spectrum of recruitment, training, IT infrastructure, office space, career planning, HR, and management overhead.

Contact us here to learn more.