SUPPORT

Kx is proud to provide industry-acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

TECHNICAL SUPPORT
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Support

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

First Derivatives plc appoints Kathy Schneider as Global Chief Marketing Officer

12 Mar 2020 | , ,

First Derivatives, a global software and consulting company, has appointed Kathy Schneider as Chief Marketing Officer reporting directly to Seamus Keating, First Derivatives’ Chief Executive Officer. Schneider will have global responsibility for First Derivatives’ marketing strategy, including brand, demand generation and communications. In this role, she will drive the company’s global go-to-market approach and brand […]

Major oilfield services contract win

17 Feb 2020 | , ,

FD (AIM: FDP.L, ESM: FDP.I) announces that it has been selected by a leading global oilfield services company for the use of Kx technology to provide operational intelligence for their customers’ oil and gas field assets. This contract, awarded after a thorough technology evaluation by the client, extends the range of Kx use cases within […]

Kx selected by Keysight Technologies to power its PathWave Manufacturing Analytics smart factory platform

4 Feb 2020 | , , , ,

(4 February 2020) Kx, a division of First Derivatives plc, has entered into a strategic partnership with Keysight Technologies, a leading technology company that helps enterprises, service providers, and governments accelerate innovation to connect and secure the world. Chosen for its high-performance streaming capabilities and enhanced analytics, Kx will provide Keysight Technologies with deeper insights and […]

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