SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

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SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

CSA Kx Surveillance, Market Integrity

Kx technology selected by Canadian Securities Administrators for advanced market surveillance

13 Sep 2018 | , , ,

CSA members are the latest regulators to turn to Kx to meet their advanced surveillance requirements to ensure market integrity. Kx, a division of First Derivatives plc, announces that it has been selected by the Canadian Securities Administrators (CSA) to build and manage a next generation market analytics platform designed to assess, investigate and explain […]

Kx technology and related machine learning libraries now available on Anaconda’s distribution platform

12 Sep 2018 |

(Newry, Northern Ireland, 12 September 2018) Kx announces a partnership with Anaconda, Inc. to add the kdb+ database system, and related machine learning libraries, to Anaconda’s popular Python and R open source distribution platform. Kdb+ is now much more easily integrated into Python-based projects and technologists outside of the kdb+ community can now take advantage of […]

Kx to power Gyana AI’s next generation analytics platform

7 Aug 2018 | , , , ,

London, UK (7 August 2018): Kx, a division of First Derivatives plc, announces that its technology has been chosen by Gyana AI to power its behavioural analytics platform. Gyana’s technology enables its clients, who range from retailers and consulting firms to government agencies, to obtain deeper insights from the analysis of location data. The platform […]

BLOG

Kx Product Insights: Visualization for Exploratory Data Analysis (EDA)

20 Sep 2018 | , , ,

By Tim Thornton   Kx has a broad list of products and solutions built on the time-series database platform kdb+ that capitalize on its high-performance capabilities when analyzing very large datasets. Analyst for Kx is a powerful graphic user interface combined with an integrated analytics package which puts the power of kdb+ in the hands […]

cryptocurrency microstructure with kdb+

Combining high-frequency cryptocurrency venue data using kdb+

19 Sep 2018 | , , , ,

By Eduard Silantyev   Eduard Silantyev is an electronic trading systems developer and a cryptocurrency market microstructure specialist based in London. Follow Eduard on LinkedIn or Medium to read more of his blogs about cryptocurrencies. The original title of this blog is “Cryptocurrency Market Microstructure Data Collection Using CryptoFeed, Arctic, kdb+ and AWS EC2 | Handling […]

Kx Product Insights: Spoofing and Layering Alerts

18 Sep 2018 | , ,

by Jamie O’Mahony Kx has a broad list of products and solutions built on the time-series database platform kdb+ that capitalize on its high-performance capabilities when analyzing very large datasets. Kx for Surveillance is a robust platform widely used by financial institutions for monitoring trades for regulatory compliance. The Surveillance platform instantly detects known trading […]