SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

TECHNICAL SUPPORT
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SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

Kx technology powers trading analytics platform for GIC

12 Dec 2018 | ,

(12 Dec 2018) Kx announces that it has been selected by GIC, Singapore’s sovereign wealth fund, to innovate and enhance its trading analytics offering. Using Kx technology, GIC has implemented an advanced enterprise trading analytics platform which will extend GIC’s strategic capabilities and allow it to analyze multi-asset, multi-frequency market data in real-time. The GIC […]

Kx wins Most Innovative Third-Party Technology Vendor for Infrastructure at the 2018 AFTAs

6 Dec 2018 | , , ,

Kx is pleased to announce that the company has won ‘Most Innovative Third-Party Technology Vendor (Infrastructure)’ in the 2018 American Financial Technology Awards on December 3rd, 2018. The American Financial Technology Awards (AFTAs), which is hosted by Waters magazine and Waters Technology, recognize excellence across the FinTech sector, focusing on the implementation and management of […]

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Kx Product Insights: Front Running Alerts

16 Jan 2019 | , , ,

By Ricky Chang and David Crossey Kx has a broad list of products and solutions built on the time-series database platform kdb+ that capitalize on its high-performance capabilities when analyzing very large datasets. Kx for Surveillance is a robust platform widely used by financial institutions for monitoring trades for regulatory compliance. The Surveillance platform instantly detects […]

Kx Product Insights: What’s in a Baby Name?

15 Jan 2019 | ,

By Declan Fallon Today, we will work with the charting component of Dashboards for Kx. Dashboards for Kx is an interactive data visualization tool for use by non-technical and power users to easily query, transform and present both static and real-time streaming data in informative and visually appealing formats. The WYSIWYG interface is familiar to […]

Kx Product Insights: Inappropriate Stop Loss Triggering Alert

10 Jan 2019 | , , , ,

By Gemma Small and Enda Gildea Kx has a broad list of products and solutions built on the time-series database platform kdb+ that capitalize on its high-performance capabilities when analyzing very large datasets. Kx for Surveillance is a robust platform widely used by financial institutions for monitoring trades for regulatory compliance. The Surveillance platform instantly […]