SUPPORT

Kx is proud to provide industry-acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

TECHNICAL SUPPORT
DOWNLOAD SOFTWARE
LICENSE REQUEST
URGENT LICENSE REQUEST
Support

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

Request a Demo

FEATURED NEWS

CEO Appointment and Board changes

15 Jan 2020 | ,

FD (AIM: FDP.L, Euronext Growth: FDP.I) announces the appointment of Seamus Keating as Chief Executive Officer with immediate effect, succeeding the Group’s founder, Brian Conlon, who passed away in July 2019. FD also announces that Non-Executive Director Donna Troy has been appointed Chairman of the Group. Seamus has extensive leadership expertise in the global technology […]

Kx Partners with DataRobot to Unleash AI-Driven Solutions By Extending Time-Series Capabilities

14 Nov 2019 | , , ,

November 14, 2019 — Kx, a division of First Derivatives, announces that it has partnered with DataRobot, the leader in enterprise AI, to offer financial institutions and IoT-driven industries a comprehensive, scalable high-performance solution for applying AI to time-series data. By integrating DataRobot’s Enterprise AI Platform with the Kx database platform kdb+—the world’s fastest in-memory […]

BLOG

Dovetailing Software – kdb+ and Spark

9 Jan 2020 |

Hugh Hyndman outlines how the storage capabilities of kdb+ and the distributed clustering capabilities of Apache Spark can be cleverly combined, using their shared columnar design, to achieve higher throughput and performance than via a row-based JDBC intermediary.