SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

TECHNICAL SUPPORT
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Support

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Support Resources

Kx's core technology, the kdb+ time-series database, is renowned for its computational speed and performance, as well as the simplicity of its architecture for large-scale data analytics.

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FEATURED NEWS

Kx releases latest version of its enterprise platform and data science tools

11 Jul 2019 | , ,

(11 July 2019) Kx, a division of First Derivatives, announces the release of upgraded versions of the Kx Enterprise Platform, Kx Dashboards, Kx Developer Tools and Kx Machine Learning. This combined release, containing over 100 new features, encompasses enhancements to the full suite of developer and end-user products from Kx, and further solidifies Kx technology’s […]

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