SUPPORT

Kx is proud to provide industry acclaimed support for our customers, starting with free, onsite evaluations for qualified prospects with application requirements well-suited for Kx technology.

We pride ourselves on being highly responsive to customer needs, typically responding to technical inquiries within minutes, and offering solutions within the day; these are responses from knowledgeable staff who are familiar with the code at a very deep level, not scripted responses from an outsourced support center.

Beyond this, we offer a full ecosystem of resources - of both the material and the human variety - that enhances the experiences of our customers.

SUPPORT
Current licensed customers can contact us using the following addresses:

TECHNICAL SUPPORT

DOWNLOAD SOFTWARE

LICENSE REQUEST

URGENT LICENSE REQUEST

SUPPORT RESOURCES

Kx Documentation Site
Please refer to the Kx language reference for documentation and guides for programming in kdb+. You will find kdb+ tutorials here, an online copy of Q for Mortals 3 as well as a wealth of other important information for building kdb+ applications, including a range of technical white papers.

kdb+ Google Group
An open Google discussion group for users of the Personal Developer edition of kdb+.

kdb+ Listbox
If you work at a company that has licensed kdb+, submit your company email address to join the kdb+ Listbox here.

Kx on GitHub
Developers from around the world share some of their best kdb+ code, libraries, and frameworks on GitHub, and Kx features them on its corporate GitHub page. Please send along your great kdb+ ideas to .

Kx offers a 32-bit version of kdb+ for free so you can try it for yourself and see how powerful and fast it is. This download has all the compatibility and functionality of the full 64-bit version, and is for non-commercial use only. A Raspberry Pi version is also available. Click below to download Kdb+ today.

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SECTORS:

OFFERINGS:

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Analyst for Kx Flyer

Analyst for Kx is an interactive data exploration and development environment that allows users to work with big, fast...

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Dashboards for Kx Flyer

Dashboards for Kx Flyer

Dashboards for Kx is a powerful, highly configurable, HTML real-time presentation layer providing rich visualization of historical and streaming...

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Dashboards for Kx –
Product Overview

Dashboards for Kx provides a powerful, lightweight presentation layer for real-time and historical data stored in Kx and other...

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Analyst for Kx Product Overview

Analyst for Kx Product Overview

Analyst For Kx is an interactive data exploration environment that allows data scientists to work with massive datasets in...

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Accelerating Applications and Reducing Costs

Kx offers a platform that can integrate with existing applications to expand the current scale and performance required to...

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Dashboards for Kx –
“How to” Guide.

Check out this useful “How to” Guide on Dashboards for Kx, v4.0.1

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Kx Data Refinery – Flyer

Kx Data Refinery is a high performance low-latency platform providing flexible real-time access to time-series data and powerful analytics.

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Kx high-performance time-series Big Data analytics

Kx Data Refinery – An Introduction

Kx Data Refinery is a real-time, interactive time series and analytics platform that provides a ‘shrink wrapped’ solution to...

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The New Age of Analytics

Market participants are pulling forward their analysis of trading, risk and compliance, to appease ever-more-demanding regulators and clients.

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The Case for Kx Data Refinery

Financial institutions are looking for new ways to capture and analyse transaction-related data throughout the entire lifecycle of a...

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Kx Data Refinery – Product Overview

Deployable across multiple industries including utilities, pharmaceutical, retail and financial markets Kx Data Refinery supports mission-critical operations and data...

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Kx for IoT: Industry 4.0 Manufacturing

Kx for IoT: Industry 4.0 Manufacturing

A digital revolution has come to manufacturing with sensors capturing real-time data to measure quality and precision during production.

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Kx for Pharma Flyer

Kx for Pharma Flyer

Find out how Kx technology enables pharmaceutical firms to accelerate R&D, improve product quality, and optimize production.

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Kx tackles Big Data Crop Research at Earlham Institute

Earlham Institute are planning to develop and embed the latest machine-learning algorithms, including deep learning techniques in Kx’s platform,...

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Big Pharma: Kx Technology for Clinical Trials

The era of Big Pharma is resulting in a dramatic increase in the volume, velocity and variety of data.

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RxDS Selects Kx as its Healthcare Analytics Platform

RxDS’s selection was driven by the extreme performance that the Kx technology stack provides for linking and analysing large...

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The Kx Technology Fund: Fueling Digital Transformation in Pharma

The Kx Technology Fund offers an alternative avenue - rather than yielding equity, recipients receive a market leading technology,...

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Kx Technology selected by 3DEO to target high value Earth Observation market

3DEO has selected Kx Technology to provide rapid analysis of data from satellites, aerial platforms and UAV's.

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Kx Technology and the SETI Institute Teams Up with NASA Frontier Development Lab

Kx Technology and the SETI Institute Teams Up with NASA Frontier Development Lab to apply AI...

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Kx for Sensors Flyer

Kx for Sensors is a high performance solution for ingesting and analysing massive amounts of data from sensors and...

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Supercharging your Legacy Systems with Kx

Gartner Inc. forecasts that 8.4 billion connected things will be in use worldwide in 2017.These volumes impose significant challenges.

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Outside the Utility Box

Outside the Utility Box

This paper looks at Big Data’s impacts, especially in the utility business—its opportunities and challenges.

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Kx in Astronomy
Technical White Paper

The field of Observational Astronomy has always been data driven, but like many other fields, technological advancements are causing...

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Kx for Space Flyer

Kx for Space Flyer

Kx for Space is a complete software platform capable of aggregating vast and diverse big data sets from multiple...

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Kx Fueling IoT Revolution with Manufacturing Win

A Fortune 500 engineering solutions company has signed a contract for the use of Kx technology within its precision...

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Kx for Manufacturing Flyer

Kx for Manufacturing Flyer

Kx for Manufacturing is the world’s fastest sensor data historian and analytics platform.

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How Kx Can Power the Smartphone Shopping Revolution

Kx has recently pivoted its attention to the needs of businesses drowning in consumer data often generated by mobile...

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Republic Wireless Selects Stream for Kx for Real-Time Network Analysis

Kx announces that Stream for Kx will be used by Republic Wireless, to fulfil its real-time systems monitoring requirements.

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Kx for Retail Flyer

Kx for Retail offers a single platform for capturing, analysing and deriving value from vast amounts of historical and...

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Kx for MiFID II

Kx is a trusted partner with a strong track record of delivering high volume, real-time multi-asset regulatory solutions.

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Kx For Retail Solutions
Customer Journey

Kx for Retail combines Kx technology with industry knowledge and analytical expertise to help businesses unlock the full value...

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Digital Marketing Optimization

Kx for Retail Solutions
Digital Marketing Optimization

Kx enables optimized media campaigns by incorporating digital intent data and switching campaign spend to where it will deliver...

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Kx for Retail Big Fast Data

Kx for Retail Solutions
Big Fast Data

Kx enables retailers to process their customer data in real time and use that information to drive better decision...

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Bloor Market Report on Streaming Analytics

Kx is among the leading streaming analytics technology firms chosen by Bloor Research for a recent market report.

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Kx high-performance time-series Big Data analytics

Market Replay of a Malfunctioning Algorithm

Kx for Surveillance enables financial institutions to instantly detect known trading violations like layering, spoofing or marking the close.

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Kx shatters STAC benchmarks for tick data analytics on Dell EMC DSSD D5

Kx announces that its time series database kdb+ , shatters STAC benchmarks for tick data analytics on Dell EMC...

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Kx Hadoop Ecosystems Whitepaper

Kx and Hadoop Ecosystems Whitepaper

This paper provides a comparison of the Kx and Hadoop ecosystem.

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Kx for Pharma Production

Kx for Pharma Production

Kx for Pharma provides the necessary speed, capacity, flexibility and usability to harness the power of big data in...

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Kx for Pharma RD

Kx for Pharma R&D

Kx for Pharma provides the necessary speed, capacity, flexibility and usability to harness the power of big data in...

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Analyst for Kx – Value Proposition

Analyst For Kx is an interactive data analysis & exploration environment for developers, data scientists and analysts.

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Dashboards for Kx Value Proposition

Dashboards for Kx –
Value Proposition

Analyst For Kx is an interactive data analysis & exploration environment for developers, data scientists and analysts.

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Analyst For Kx Interactive Debugger

WATCH: A brief demonstration of the Interactive Debugger in action

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Kx high-performance time-series Big Data analytics

Analyst For Kx Data Filtering

WATCH: Filtering data without programming using the Data Transformer. The Data Transformer allows you to create complex queries without...

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Kx high-performance time-series Big Data analytics

Analyst For Kx Data Import Wizard

WATCH: The Data Import Wizard makes it easy to import any kind of CSV, JSON, ODBC, KDB or INI...

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Kx high-performance time-series Big Data analytics

Analyst For Kx Behavioural Driven Testing

WATCH: Analyst For Kx provides a fully integrated Behavioural Driven Development environment for the q programming language.

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Kx high-performance time-series Big Data analytics

Analyst For Kx Data Transformer Overview

Data Transformer lets you load, transform, join, and query massive datasets without programming.

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Kx high-performance time-series Big Data analytics

Analyst For Kx Big Data Spreadsheet Overview

Analyst For Kx is a full-featured, interactive data exploration environment allowing analysts, data scientists, and programmers to work with...

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Kx high-performance time-series Big Data analytics

Analyst For Kx IDE Overview

A brief tour of Analyst's interactive development environment featuring the interactive code editor for writing q scripts and functions.

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Kx high-performance time-series Big Data analytics

Analyst For Kx Visual Inspector Overview

Analyst For Kx's Visual Inspector lets you query & visualize massive datasets in real-time.

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Control for Kx Functional Overview

Control for Kx is an all-encompassing code and process management system, with the ability to exercise rigorous control across...

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Kx Systems Selected for Ontario Smart Metering System

Kx Systems' kdb+ technology chosen for retrieval and querying of smart meter data processed by Ontario's Smart Metering system.

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Kx signs MOU with Utilismart

Check out how Utilismart uses Kx Technology to manage huge amounts of meter and sensor data in real-time.

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Control for Kx Flyer

Control for Kx Flyer

Control for Kx is an all-encompassing code and process management system that allows clients to exercise rigorous control across...

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Kx on The Value of Time: Solving the Cost of Compliance

Kx Systems’ Mark Sykes offers insights on the critical element of time when it comes to handling regulation and...

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Kx for Telco Whitepaper

Find out how Kx Technology is optimized to help the Telecoms industry manage a sprawling mass of data.

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Stream for Kx Flyer

Stream for Kx Flyer

Stream for Kx is a powerful integrated platform for capturing, processing and visualizing high volume, high-velocity streaming analytics.

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Kx for Telco Flyer

Kx for Telco Flyer

Kx for Telco is an integrated platform for ingesting, processing and analysing massive amounts of streaming and historical data...

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Order Book Replay

Find out how you can utilize Order Book Replay on Kx Technology.

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Surveillance Product Overview

Take a look at this video outlining the state-of-the-art trade surveillance system: Kx for Surveillance

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Kx wins Market Surveillance System of the Year

Learn about why Kx for Surveillance won Market Surveillance System of the Year at the Futures and Options World...

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Yieldbroker Selects Kx for Surveillance

Check out how Kx is a perfect solution for companies like Yieldbroker, which is a trading platform for debt...

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SEC Selects Kx Technology

The SEC has chosen Kx Technology due to the speed and robustness kdb+ offers to support the SEC’s objectives.

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IEX Selects KX for Surveillance

Read about why IEX chose Kx technology to manage the huge data volumes on their electronic trading platform.

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Kx for MiFID and MAR

Kx is a trusted partner with a strong track record of delivering high volume, real-time multi-asset regulatory solutions for...

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Ontario Canada’s IESO and Smart Metering System Experiences

Take a look at the presentation given at Utility Analytics Week to see some of Kx Technology’s solutions for...

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Gerry Buggy Blog on Streaming Analytics

Gerry Buggy Blog on Streaming Analytics

Check out this insightful blog outlining the opportunities and challenges of streaming analytics and in-memory computing.

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Kx Strategic Partnership with Thomson Reuters

Kx Strategic Partnership with Thomson Reuters

Thomas Reuters has partnered with Kx Technology to combine streaming and historical data to provide clients with real-time market...

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Markets Media – Kx moves beyond finance

Take a look at how Kx Technology can be used in a variety of industries, such as utilities, telecommunications,...

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Stream for Kx Feedhandlers

Stream for Kx Feedhandlers

Check out the key functionalities and benefits of Stream for Kx, which includes a library of handlers and a...

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NYSE Select Stream for Kx for Tick as a Service

NYSE Select Stream for Kx for Tick as a Service

NYSE Technologies use Kx technology to offer a new suite of historical data “as a service” for its clients.

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ANZ Select Stream for Kx

ANZ Select Stream for Kx

One of the largest banks in Australia, ANZ, is now live with its Streams for Kx market data...

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ASIC Selects Stream for Kx

ASIC Selects Stream for Kx

Kx was chosen by ASIC as the preferred scalable, robust and technologically advanced solution to deal with the ever...

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SGX Selects Stream for Kx

SGX Selects Stream for Kx

Kx Technology has delivered a system for real-time monitoring of derivatives trading activity to the Singapore Exchange.

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EBS Select KX to deliver Data Analytics as a Service

EBS Selects Stream for Kx for Data Analytics

EBS has selected Stream for Kx as a solution for a new Data Analytics as a Service initiative.

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Stream for Kx Product Overview

Stream for Kx Product Overview

Stream for Kx is a powerful data management and Complex Event Processing platform with feature-rich visualisation.

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Introduction to Dashboards for Kx

Introduction to Dashboards for Kx

Take a look at some of the features of Dashboards for Kx through this video introduction.

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Dashboards: Order Book Replay

Check out some visuals from Dashboards for Kx.

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Dashboards for Kx –
See our latest features

Check out the updates for Dashboards for Kx, including language localization, report manager, and query mapper.

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Sample Dashboards for Kx

Read about how Dashboards for Kx makes building stunning dashboards easier than ever.

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Building Dashboards for Kx

Take a look at this brief presentation guide for building dashboards using Dashboards for Kx.

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Control for Kx - Sample Use Cases

Control for Kx – Sample Use Cases

Control for Kx can be used as deployment, development, operations, and extensions. Check out some use cases here.

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Enterprise Control and Resilience

Enterprise Control and Resilience

These presentation slides outline the enterprise control and resilience functions of Control for Kx.

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Control for Kx Product Overview

Control for Kx Product Overview

Control for Kx provides comprehensive enterprise level functionality for deploying, configuring and running high performance, large volume data processing...

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Kx for Monitoring in Action

Kx for Monitoring in Action

Get a video demonstration of Kx for monitoring solution: A Generic Solution for Application and Process Monitoring.

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Kx for Monitoring Case Study

Kx for Monitoring Case Study

Get an overview of the Kx for Monitoring solution: A generic solution for application and process monitoring.

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Kx for Monitoring Product Overview

Kx for Monitoring Product Overview

Kx for Monitoring is an enterprise solution for real-time monitoring, investigation and analysis of system stability and performance.

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Kx for Monitoring Flyer

Kx for Monitoring Flyer

Kx for Monitoring is an enterprise wide, real-time monitoring, investigation and analysis solution specifically aimed at platforms where system...

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Kx for Surveillance Flyer

Kx for Surveillance Flyer

Kx for Surveillance enables regulators, exchanges and industry practitioners to stay abreast of rapidly evolving financial markets to ensure...

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Kx for Flow Flyer

Overview of FX aggregation, risk management and streaming analytics powered by Kx technology.

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Kx for Algos Flyer

Kx for Algos is a fully integrated, enterprise-wide, algorithmic trading platform for strategy development and trading.

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Kx for Surveillance Product Overview

Kx for Surveillance Product Overview

Discover how Kx for Surveillance enables regulators, exchanges and industry practitioners to monitor trading integrity and efficiency.

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EBS Select KX to deliver Data Analytics as a Service

EBS Select KX to deliver Data Analytics as a Service

Brief insight into the partnership between Kx and EBS, one of the leaders in foreign exchange market.

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Kx for Flow including FX Trade Surveillance Capabilities

Kx for Flow including FX Trade Surveillance Capabilities

Find out how Kx for Flow has extended to include integrated FX Trade Surveillance capabilities.

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Kx for Algos Client Case Study

Kx for Algos Client Case Study

Discover how Kx worked with the brokerage arm of one of the largest Japanese investment banks reclaim its position...

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Kx for Flow – HTML5 UI

Overview of the KX for Flow – HTML5 User Interface.

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NSE Selects Kx for AlgoLab

Kx, a leader in high-performance database and time-series analytics, announces a contract win with the National Stock Exchange of...

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Kx for Flow Product Overview

Kx for Flow’s FX trading platform gives a clear view of the marketplace through its graphically rich real-time visualizations.

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Kx for AlgoLab Product Overview

Kx for AlgoLab is based on Stream for Kx, a platform for capturing, storing and analysing large volumes of...

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Real-Time Actionable Insights with Intel & Kx Systems

Detect subtle market signals, draw intelligent conclusions, and be the first to profit from emerging opportunities with real-time analysis...

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Data Informed eBook – The Database Decision

Find out what it means to be a relational database and some of the key considerations to keep in...

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Intel Case Study – High Performance for Big Data

Overview into the partnership and how the kdb+ database provides major performance improvements utilizing intel solid state drive data.

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Bloor White Paper – Kx & The Internet of Things

Bloor White Paper – Kx & The Internet of Things

Gain a concise insight into Kx: including how kdb+ has proven itself in what is arguably the most demanding...

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The 21st Century Time Series Database

The 21st Century Time Series Database

Overview of Kx and how it makes real-time decisions on billions of current data events and trillions of historical...

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ASIC Client Case Study

ASIC Client Case Study

Discover how the Australian Securities and Investment Commission utilised the Kx for Surveillance solution to meet its statutory obligation.

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Kx for Pharma

Kx for Pharma

Kx for Pharma offers clinical improvements due to the kdb+ database’s low latency and in-database analysis.

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Kx for Algos Index Arbitrage

Watch: A short example of an Index Arbitrage strategy on the Hang Seng exchange developed on Kx.

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Kx for Surveillance Alerts

Check out the cross market capabilities of the Kx for Surveillance Alerts.

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IESO Case Study

IESO Case Study

Find out how IESO used Kx technology to handle large volumes of time series smart meter data efficiently and...

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FX Analytics Overview

Overview of FX analytics including an insight into some of the challenges it addresses.

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EVENTS

KX COMMUNITY ISTANBUL MEETUP

26 Oct 2017 | Big Data, Istanbul, kx, Meetup

Kx is renowned in the financial services industry for its high-performance, low-latency processing of massive data volumes. At this upcoming Meetup Kx will be talking Big Data.

LEARN MORE

Thursday

10/26

KX COMMUNITY ISTANBUL MEETUP

Please join the Kx Community Istanbul Meetup to get the latest updates. If you'd like to present please drop us a note at kxcommunity@kx.com

October 2017
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FEATURED NEWS

Kx technology selected to power e-commerce AI platform for Scientific Revenue

19 Oct 2017 | , , ,

Global technology specialist FD today announces that Scientific Revenue, a provider of revenue optimisation services based in San Francisco, has selected Kx as the analytics platform to power its machine learning-based dynamic pricing application. Kx technology will support Scientific Revenue as it moves beyond its core mobile gaming market into other vertical markets and adds functionality to its patent pending technology.

machine-learning with kdb+

Major Machine Learning Investment in Kx Technology

19 Sep 2017 | , , ,

FD announces a range of initiatives to put machine learning (ML) capabilities at the heart of future development for the Group’s Kx technology, in direct response to increasing interest from current and potential customers. The measures announced today will accelerate delivery of pipeline opportunities in software and consulting and provide access to an increased pool of ML specialists to help increase traction in this rapidly growing area.

BLOG

kdb+ for sensor analytics

Kx Insights: Benefits of Utility Predictive Maintenance Analytics

17 Oct 2017 | , , ,

Utilities are going through significant modernization, with the adoption of smart grid technologies such as advanced metering, advanced distribution management, outage management, customer engagement and analytics. This modernization is creating a wealth of diverse data about assets, operations, and customers. At the same time the job of utilities is becoming more challenging with pressure to reduce costs, competition from new forms of technologies and energy providers as well as the need to integrate renewable energy resources. These new challenges, competition and pressures are leading to innovation and transformation in the utilities industry.

Satellite Earth Observation Data with kdb+

Kx for Earth Observation and Astronomy Big Data challenges

11 Oct 2017 | , , , ,

The aerospace industry is increasingly becoming aligned with companies that can take advantage of high-value geospatial and global Earth observation data. In the current era of Big Data and IoT analytics, businesses in industries ranging from energy to civil engineering to facilities management that can commercially exploit non-traditional sources of data, such as data from satellites, can gain a critical edge. Kx technology has already been adopted in a number of such initiatives.

Kdb+ Mastermind Challenge

Kdb+ Mastermind Challenge

4 Oct 2017 | , , , , ,

The Kx Community NYC Meetup recently competed in a Mastermind coding competition moderated by expert kdb+ programmer Nick Psaris, author of the book “Q Tips: Fast, Scalable and Maintainable Kdb+.” The top four solutions were notable for the completely different approaches they took. Mastermind is a popular code-breaking game introduced in 1975 that pits a “codemaker” against a “codebreaker.” The “code,” represented by four pegs chosen from a universe of 6 colors, is picked by the “codemaker.” The “codebreaker” continually makes 4-peg guesses and is told by the “codemaker” how many are the correct color in the correct position, and how many are the correct color in the wrong position.

Kdb+ TRAINING

Kdb+ Training Overview

We offer four public kdb+ Training courses and custom on-site courses globally. Our public training courses are run over three days and our custom courses can be tailored to meet individual needs and requirements.

Upcoming Classes

  • 24 Oct - 26 Oct 17 - Kdb+ Fundamentals, Sydney
  • 31 Oct - 2 Nov 17 - Kdb+ Fundamentals, NYC
  • 7 Nov - 9 Nov 17 - Kdb+ Fundamentals, London
  • 14 Nov - 16 Nov 17 - Kdb+ Advanced, NYC

Kdb+ Fundamentals
An introductory level course for people who want to learn about kdb+ and the principles of vector programming. Developers who complete this course will be fully able to use kdb+ to manage data from multiple data sources and interact with both in memory and on disk kdb+ installations.

Kdb+ Advanced
An advanced course geared towards developers with a grounding in kdb+. This class gives developers a deeper understanding of how kdb+ works and how to use some of its more powerful features. It focuses on tuning and getting maximum performance out of kdb+ applications.

Kdb+ Advanced for Data Analysis
This course focuses on profiling, debugging and enabling rapid strategy development using kdb+.

Kdb+ Advanced for DBA
This course focuses on the structure of kdb+ databases and associated maintenance tasks for designing data models to intra-day updates on existing tables.

Kdb+ Consulting

Our global team of Kx consultants have years of experience in developing, deploying, and maintaining mission-critical solutions across multiple industries.

Architecture Consultants
Whether you are designing a brand new system or undertaking the redesign of an existing architecture, our most experienced consultants can work with you to analyze your needs, estimate the resources you require, and develop a detailed project plan which will allow you to maximize the benefit you receive from this powerful technology.

Onsite Engineers
As a Kx customer you can avail of the expertise of our top quality engineers ranging from junior to senior level and benefit from the flexibility of engagement and breadth of experience that we provide.

Near Shore Centre of Excellence
We offer Near Shore Centre of Excellence (COE) services that cover the full software development life-cycle from requirements gathering, design, development, testing, and deployment through to post-delivery support and maintenance.

By assembling experts in each of these areas, the COE taps their collective knowledge and experience to deliver superior quality software and support. It incorporates formal project management methodologies and best practice in terms of account management and governance. Moreover, by offering COE services on a reduced-cost, near shore basis, it provides further saving across the full spectrum of recruitment, training, IT infrastructure, office space, career planning, HR, and management overhead.

Contact us here to learn more.